Retail

Retail Challenges

Retailers are constantly searching for ways to enhance their customers' in store experience and mange their largest controllable expense, labor. Customer service is the key to success in retail. Sufficient staff coverage is a challenge to manage yet it is key to the success of a retailer and their bottom line.

In order to enhance the customer experience retailers must effectively manage
employee work schedules, have access to real time labor information and provide employees with self service information. NOVAtime has designed solutions with Retail in mind.

List Challenges

• Manual collection of labor and job cost related data
• Effectively managing the controllable labor cost, including overtime
• Support multiple job / pay rates for employees
• Managing employee schedules and staffing requirements
• Providing a self-service portal to boost staff morale

Here are Novatime Solutions